Some of the Content made available on the Site can be availed only by registered users ("Subscription User") who have registered under one or more subscription plans offered by Pocket FM (“Subscription Plans”). To become a Subscription User, you may be required to provide certain personal information to Pocket FM and may be required to make payments of the subscription charges applicable under your Subscription Plan ("Subscription Charges") through a debit card, credit card, internet banking or through, e- prepaid wallet or other payment method accepted by Pocket FM ("Payment Method(s)") that you opted for during registration. Pocket FM will be using third party payment gateways to process and facilitate the payment of your Subscription Charges. Pocket FM may offer different kinds of Subscription Plans, each of these Subscription Plans will be subject to different limitations and restrictions and the Subscription Charges under each of these Subscription Plans may vary. You may choose more than 1 Subscription plan during a given period. Pocket FM may also offer certain features and / or benefits over and above the features and benefits made available to you under your existing Subscription Plan (“Add- on”) for an additional fee (“Add-on Fee”). The Add-on will automatically expire upon the expiry of your Subscription Plan.
Pocket FM shall have the discretion to make Content offered under a Subscription Plan available to you on not more than one end user device concurrently.
Some of the Subscription Plans may start with a free trial. The free trial period may last for a period of one month or such other term as may be determined by Pocket FM. Your eligibility for a free trial including the time for such free trial and the Content available to be accessed during free trial period is at the discretion of Pocket FM and such free trial can be modified, suspended or terminated by Pocket FM at any point of time without giving notice to you. In case you are eligible for any free trial, Pocket FM may charge you a token amount of money at the time of your registration for a Subscription Plan. This token amount will be refunded to you once Pocket FM receives the confirmation from the third-party payment gateway provider that your Payment Method has been registered.
Pocket FM will automatically start billing as per your selected Payment Method for the relevant Subscription Plan(s) and any Add-on(s) selected by you at the time of registration through the third party payment gateway at the end of the free trial period, if applicable, unless you cancel the Subscription Plan(s) before the end of the free trial period. The cancellation of a Subscription Plan can be done through the "My Account" section of the Site. It may take a few days for your payment made to Pocket FM to be reflected in your "My Account" section.
In case you cancel any Subscription Plan before the end of the free trial period, you will not be entitled to any compensation monetary or otherwise from Pocket FM for the unutilized period of free trial. You cannot change your Payment Method during the tenure of your Subscription Plan(s). If your selected Payment Method is no longer available or expires or your Payment Method fails for whatsoever reason, you will be responsible and liable for any uncollected amounts and Pocket FM reserves the right to terminate the Subscription Plan(s) offered to you.
The new Subscription Plan will be effective from the date on which you select such plan and make appropriate payments as necessary. The Add-on(s) will be effective and valid during the validity of your Subscription Plan.
In case of change in the Subscription Charges for a particular Subscription Plan that is already opted by You, Pocket FM will give you an advance notice of these changes.
The Subscription Charges and the Add-on Fees specified for each Subscription Plan or Add-on(s), as the case may be are inclusive of applicable taxes.
The Subscription Charges and/or the Add-on Fees billed are non-refundable irrespective of whether the Subscription Plan or the Add-on has been availed by you or not.
Any request for change or cancellation in any Subscription Plan and/or the Add-on(s) prior to the expiration of the current Subscription Plan period will not entitle you to a refund for any portion of the Subscription Charges paid by you for the unexpired period.
You also understand and acknowledge that Pocket FM only facilitates the third-party payment gateway for processing of payments. This facility is managed by the third-party payment gateway provider and you are required to follow all the terms and conditions of such third-party payment gateway provider.
You are responsible for the accuracy and authenticity of the payment information provided by you, including the bank account number/credit card details and any other information requested during the subscription process. You represent and warrant that you have the right to use any credit card or other payment information that you submit. You agree and acknowledge that Pocket FM shall not be liable and in no way be held responsible for any losses whatsoever, whether direct, indirect, incidental or consequential, including without limitation any losses due to delay in processing of payment instruction or any credit card fraud.
You can access the status of your Subscription anytime through the "My Account" section on your profile page
You can file any complaint related to payment processing on the Site and the same will be forwarded to the concerned third-party payment gateway provider for redressal.
Upon payment through any of the Payment Methods and confirmation of receipt of such payment from the payment gateway provider, an invoice will be made available to you in the "My Account" section which can be downloaded by you in pdf format.
Upon payment being received by Pocket FM through any of the Payment Methods, Pocket FM shall make the relevant Subscription Plan available to you through any of the approved modes of delivery that Pocket FM adopts.
It is hereby clarified that the Subscription Plan(s) offered to you are offered by Pocket FM and not by any third party including any payment gateway service providers. Pocket FM reserves the right to change, terminate or otherwise amend the Subscription Plans, Add-on benefits, Subscription Charges or Add-on Fees and billing cycles at its sole discretion and at any time. Such amendments shall be effective upon posting on the Site and your continued use of the Service shall be deemed to be your conclusive acceptance of such amendments.
Pocket FM reserves the right to change, supplement, alter or remove any of the Content that is subject to the Subscription Charges as it deems fit. Pocket FM does not guarantee the availability of specific Content or a minimum Content that is subject to the Subscription Charges.
Post cancellation of Your Subscription Plan, if you wish to re-subscribe to a Subscription Plan, you may do so from Your "My Account" page.