What to do if my app is crashing?

We apologize for the inconvenience you're experiencing. This issue might be due to a glitch.

To address it, please follow these steps:

1. Check for App Updates: Ensure that you have the latest version of the app by checking for updates in the App Store. Updating the app can fix bugs and improve performance.
2. Clear Cache:
   • Go to your phone's Settings.
   • Select Apps.
   • Find and select Pocket FM.
   • Scroll down to the bottom of the page and choose the option to Clear Cache. This can help resolve issues related to outdated or corrupt data.
3. Log Out and Log Back In: Sometimes simply logging out of your account and then logging back in can resolve temporary issues.

 

If you continue to experience problems after following these steps, please contact our support team by submitting a ticket for further assistance.